Fortune 150 Restaurant Chain
Large challenges in manually managing managing their headquarters, warehouses and distribution center with concerns for employee safety and adoption amongst growing operational & legal challenges.
PROBLEM:
- Provide a safe work environment at HQ
- No visibility of staff around the 1.3M sq ft at HQ
- How to maintain full staff onsite safely
- Mitigate revenue loss
- Enable smart wearables for ease of use (reduce touch points)
CURRENT CHALLENGE:
- No ability to identify who is on premises
- No ability to track movement of employees on premises
- No private & secure system to manage employe location data
- ID badges not an efficient way to see who is on premises, what time they arrived & what time they departed.
LOUD-HAILER SOLUTIONS:
- Over 30 Trackers deployed across the 1.3M SQ. FT. facilities
- Health bands for each employee for automatic monitoring
- 24/7 HR access for transparent timekeeping
- Secure & private data management
- HR gains digital visibility of 800+ employees at HQ
- Enable contact & facility tracing, improving safety
RESULTS:
- Significantly reduced the risk to employees & of shutdowns, saving hundreds of thousands of dollars in loss per day
- Safely operational with 800+ staff onsite at HQ
- Improved staff morale with health band, etc. department competition with each other for daily steps, miles walked, etc.
- Upgraded to facility management solution
- Planning track & trace rollout at over 2000 restaurant locations
- Expansion of band functionality, e.g. open doors, etc.
High End Coastal Tourist City
1M+ seasonal visitors; 100s of stores, restaurants, businesses & tourist destinations – No digital visibility, knowledge or engagement.
PROBLEM:
- No insights into visitor numbers or movements across the city
- Developers needed to make better investment decisions that involved understanding the movement of visitors & residents across the city’s institutions & businesses
- Increase tourist & resident engagement across city’s institutions & businesses & increase their spending
CURRENT CHALLENGE:
- Visibility with measuring visitor traffic inside hotels & qualitative business measurements were inconclusive
- Visitors to the destination for a day-trip were not able to be quantitatively measured
- Determination for enhanced service levels & other offerings for the city require further discussion & decision making by the city
- For events around the city attendee size unknown, but likely over 10K on average
LOUD-HAILER SOLUTIONS:
- Developed & executed a study, gathering data, analyzing results, & providing insights into visitor traffic
- Installed 50+ Bluetooth enabled & patented trackers throughout the city, enabling the digital tracking of movement at dozens of locations, including museums, shops & other tourist destinations
- Launched a city-wide focused app, providing push notifications for tourists & residents, offering sponsorship opportunities & promotions
- Reveal patterns on visitor movement & behaviors
RESULTS:
- Provided comprehensive details on movement of tourists & residents throughout the destination, providing the destination with transparent analysis & insights
- 90% of visitors came by road, 10% by water
- Day trippers versus overnight stays were fairly even 50/50
- 30% were daily commuters, 70% were visitors
- 50% of day-trippers stayed an average of 11 hours
- 50% of overnighters staying 2 nights (Fri/Sat)
- Museum/Attraction visitors who went to 3 sites would then visit
Large Convention Center & Medium Sized City
Using people, position intelligence to understand and communicate how much business impact it creates on a medium size city.
PROBLEM:
- Developers needed to make better investment decisions that involved understanding the movement of visitors & residents across the city’s institutions & business
- Improve the coordination & cooperation between city businesses to enhance results for each during events
- Improve their future looking schedule to make the most impact
- Belief that with better understanding of conventioneers & coordination with other businesses, the convention center could significantly increase revenues for the center & across the city
CURRENT CHALLENGE:
- No visibility into the travel of event attendees arriving & leaving across the city
- Economic impact to the city for events & activities requires further development
- Common data set points are needed throughout the city attractions in order to further define & analyze data subsets
- Ranking the importance of economic impact based upon type of event/activity requires further development
LOUD-HAILER SOLUTIONS:
- Provided app to event attendees as part of event, allowing a digital connection to the facility, enabling data for movement
- Trackers placed across the entire footprint of the convention center
- Implemented trackers at airport, sports arena, shopping center & restaurant dining areas
- Application utilized for 300+ exhibitors per event, enabling data for each booth to be transparently discovered
- Provided visibility data of attendees averaging up to 250,000+ for a 3 day event to the client
RESULTS:
- The study provided comprehensive visibility, insights, and analysis into the increased impact of consumer traffic & engagement during events
- Full attendee engagement, detailing airport arrival, time/location in city & departure
- Much higher accuracy in counting number of attendees coming to city for events
- Detailed analysis of attendees movement & engagement within the convention center
- Detailed analysis of attendees movement & engagement with businesses in the city
Restaurant Conglomerate
Disconnected and disjointed time & attendance processes at headquarters resulting in multiple full time employees covering deficiencies costing hundreds of thousands of dollars.
PROBLEM:
- Flexible office hours made manual tracking of attendance virtually impossible
- No digital T&A system in place to track attendance
- No digital Contact Tracing system for tracking, monitoring and reporting on cases and exposure
- HR currently managing day to day and exceptions manually
CURRENT CHALLENGE:
- Not enough HR staff to effectively manage everything in real time
- Follow-up on attendance accounting involves too many person hours
- Real time and reporting on Contact Tracing is 100% manual
- No ability for HR Management to engage in additional initiatives
LOUD-HAILER SOLUTIONS:
- Position Intelligence Hub to centralize real time and historic visibility of all employees on site
- Constellation trackers and hubs to cover HQ footprint
- Uniquely identified wearables for each employee
- Robust data analysis and reporting for T&A and Contact Tracing
RESULTS:
- T&A validation and reporting time drastically reduced
- Contact Tracing reporting from hours and days down to minutes
- Reduction of manual management equivalent to 1-2 full time employees
- Overall improvement in quality of reporting and analysis
- HR management is now free to engage on new initiatives