Loud-Hailer Case Studies

Diverse Customer's Experience, Value & Results

Real clients with real challenges turn to Loud-Hailer for visibility, indoor position intelligence and RTLS results.

Case Studies

Fortune 150 Restaurant Chain

High End Coastal City & Destination

Large Convention Center

Restaurant Conglomerate

Fortune 150 Restaurant Chain

Large challenges in manually managing managing their headquarters, warehouses and distribution center with concerns for employee safety and adoption amongst growing operational & legal challenges.

PROBLEM:

  • Provide a safe work environment at HQ
  • No visibility of staff around the 1.3M sq ft at HQ
  • How to maintain full staff onsite safely
  • Mitigate revenue loss
  • Enable smart wearables for ease of use (reduce touch points)

CURRENT CHALLENGE:

  • No ability to identify who is on premises
  • No ability to track movement of employees on premises
  • No private & secure system to manage employe location data
  • ID badges not an efficient way to see who is on premises, what time they arrived & what time they departed.

LOUD-HAILER SOLUTIONS:

  • Over 30 Trackers deployed across the 1.3M SQ. FT. facilities
  • Health bands for each employee for automatic monitoring
  • 24/7 HR access for transparent timekeeping
  •  Secure & private data management
  • HR gains digital visibility of 800+ employees at HQ
  • Enable contact & facility tracing, improving safety

RESULTS:

  • Significantly reduced the risk to employees & of shutdowns, saving hundreds of thousands of dollars in loss per day
  • Safely operational with 800+ staff onsite at HQ
  • Improved staff morale with health band, etc. department competition with each other for daily steps, miles walked, etc.
  • Upgraded to facility management solution
  • Planning track & trace rollout at over 2000 restaurant locations
  • Expansion of band functionality, e.g. open doors, etc.

High End coastal City & tourist destination

1M+ seasonal visitors; 100s of stores, restaurants, businesses & tourist destinations – No digital visibility, knowledge or engagement.

PROBLEM:

  • No insights into visitor numbers or movements across the city
  • Developers needed to make better investment decisions that involved understanding the movement of visitors & residents across the city’s institutions & businesses
  • Increase tourist & resident engagement across city’s institutions & businesses & increase their spending

CURRENT CHALLENGE:

  • Visibility with measuring visitor traffic inside hotels & qualitative business measurements were inconclusive
  • Visitors to the destination for a day-trip were not able to be quantitatively measured
  • Determination for enhanced service levels & other offerings for the city require further discussion & decision making by the city
  • For events around the city attendee size unknown, but likely over 10K on average

LOUD-HAILER SOLUTIONS:

  • Developed & executed a study, gathering data, analyzing results, & providing insights into visitor traffic
  • Installed 50+ Bluetooth enabled & patented trackers throughout the city, enabling the digital tracking of movement at dozens of locations, including museums, shops & other tourist destinations
  • Launched a city-wide focused app, providing push notifications for tourists & residents, offering sponsorship opportunities & promotions
  • Reveal patterns on visitor movement & behaviors

RESULTS:

  • Provided comprehensive details on movement of tourists & residents throughout the destination, providing the destination with transparent analysis & insights
  • 90% of visitors came by road, 10% by water
  • Day trippers versus overnight stays were fairly even 50/50
  • 30% were daily commuters, 70% were visitors
  • 50% of day-trippers stayed an average of 11 hours
  • 50% of overnighters staying 2 nights (Fri/Sat)
  • Museum/Attraction visitors who went to 3 sites would then visit

Large Convention Center & a medium size city

Using people, position intelligence to understand and communicate how much business impact it creates on a medium size city.

PROBLEM:

  • Developers needed to make better investment decisions that involved understanding the movement of visitors & residents across the city’s institutions & business
  • Improve the coordination & cooperation between city businesses to enhance results for each during events
  • Improve their future looking schedule to make the most impact
  • Belief that with better understanding of conventioneers & coordination with other businesses, the convention center could significantly increase revenues for the center & across the city

CURRENT CHALLENGE:

  • No visibility into the travel of event attendees arriving & leaving across the city
  • Economic impact to the city for events & activities requires further development
  • Common data set points are needed throughout the city attractions in order to further define & analyze data subsets
  • Ranking the importance of economic impact based upon type of event/activity requires further development

LOUD-HAILER SOLUTIONS:

  • Provided app to event attendees as part of event, allowing a digital connection to the facility, enabling data for movement
  • Trackers placed across the entire footprint of the convention center
  • Implemented trackers at airport, sports arena, shopping center & restaurant dining areas
  • Application utilized for 300+ exhibitors per event, enabling data for each booth to be transparently discovered
  • Provided visibility data of attendees averaging up to 250,000+ for a 3 day event to the client

RESULTS:

  • The study provided comprehensive visibility, insights, and analysis into the increased impact of consumer traffic & engagement during events
  • Full attendee engagement, detailing airport arrival, time/location in city & departure
  • Much higher accuracy in counting number of attendees coming to city for events
  • Detailed analysis of attendees movement & engagement within the convention center
  • Detailed analysis of attendees movement & engagement with businesses in the city

Restaurant Conglomerate: Headcount Management

Disconnected and disjointed time & attendance processes at headquarters resulting in multiple full time employees covering deficiencies costing hundreds of thousands of dollars.

PROBLEM:

  • Flexible office hours made manual tracking of attendance virtually impossible 
  • No digital T&A system in place to track attendance
  • No digital Contact Tracing system for tracking, monitoring and reporting on cases and exposure
  • HR currently managing day to day and exceptions manually

CURRENT CHALLENGE:

  • Not enough HR staff to effectively manage everything in real time
  • Follow-up on attendance accounting involves too many person hours
  • Real time and reporting on Contact Tracing is 100% manual
  • No ability for HR Management to engage in additional initiatives

LOUD-HAILER SOLUTIONS:

  • Position Intelligence Hub to centralize real time and historic visibility of all employees on site
  • Constellation trackers and hubs to cover HQ footprint
  • Uniquely identified wearables for each employee
  • Robust data analysis and reporting for T&A and Contact Tracing

RESULTS:

  • T&A validation and reporting time drastically reduced
  • Contact Tracing reporting from hours and days down to minutes 
  • Reduction of manual management equivalent to 1-2 full time employees
  • Overall improvement in quality of reporting and analysis
  • HR management is now free to engage on new initiatives